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Quality Policy

The management of “HMD GROUP OF COMPANIES” affirms that it is the policy of the company to produce medical devices conforming to the relevant product standard specifications adopted by the company.

“It is the policy of the company to achieve internationally praiseworthy standardised quality with the help of the most appropriate mass production technology harnessed through a dedicated production team in a harmonious industrial atmosphere as per the requirements of ISO 9001, ISO 13485,ICMED 13485, European Medical Device Directive, Medical Device Regulations (Canada) and any other applicable regulation and then offer it for the benefit of the patient and doctor at a price any other local manufacturer will find it difficult to meet, for similar performance specification .

It is the policy of the company to keep on striving for continual improvement in Quality Management System effectiveness over and above the minimum stipulations laid down by the relevant product standard specifications adopted by the company.

It is the policy of the company that in case of a customer complaint or defects being reported, all endeavours would be made by The Top Management to promptly attend to the complaint and compensate the loss of the customer by arranging free replacement of the rejected goods or by some mutually satisfactory agreement.”